Cozy hotel, excellent customer service and best value for money

The Hanoian Hotel is admittedly not the most glamorous and nicest looking hotel of its category in the Old Quarter. It is, however, staffed by the most friendly

cpgmlc2004, Philippines

Warmly recommend the hotel

We stayed six days at the Hanoian hotel in february 2018 and found the hotel very well run and can warmly recommend it. The hotel is located closely to the city centre and the employees are very helpful and welcoming so all in all it was a very pleasant experience.

Frank R, Australia

Lovely, fantastic place to stay in Hanoi

The Hanoian Hotel - This place is just lovely. The service is impeccable, with attentive staff, welcome drinks and snack, great explanation and really excellent English skills. Room was spacious, beautifully presented and a comfortable bed (yes!). Had robes, fruit, water and tea complimentary. Shower and bathroom confortable, not cramped.

KJRtravel, Australia

Parfait pour 1 nuit à Hanoï

Nous avons séjourné dans cet hôtel pour notre première nuit à Hanoï.
L'accueil à été très bon avec verre de bienvenue et explications sur Hanoï (en nous indiquant un restaurant peu touristique et très bon dans la vieille ville).

Benjamin L, France

Lovely boutique hotel in central location!

From our research, The Hanoian is one of only a handful of small mid-range boutique hotels in Hanoi that offer great value and a comfy stay without the luxury price tag. It was the perfect base to explore the city and to recharge after a few hours wandering its bustling streets.

CamPLB, Colombia

Package Tour- Ninh Binh and Halong

My first time to Vietnam and i traveled with 3 other friends. We were pleasantly impressed with the organization of this tour. We were picked up from the airport, taken to the hotel where we were greeted by Lilly, who was so nice. All of the staff were incredibly kind

Krystie V, Australia

family room

We stayed in the penthouse (big family occupied), which is very big and cozy. The beds are comfortable, and the room clean. The staff was helpful and did everything possible to make us happy and comfortable.

erica, Australia

Excellent 3 night stay

My partner and I had stayed here as our second hotel in Hanoi. As we checked out of our other hotel rather early we had reached the Hanoian Hotel around 11am and they were more than happy to give us a free early check in because the room was ready. We were greeted warmly and given fresh bottled water for while our room was quickly checked over. Rooms were very clean and professionally presented, low noise area yet close to excellent street food and markets. Only about 10 minute walk to Hoan Kiem lake and surrounding shopping. Thank you very much to Justin the manager and Hannah the receptionist

Mitch Deigan, Australia

Perfect for short stay in Hanoi

It's a very new Hotel. Everything is pretty clean and the staff is very friendly and always take care about their guests. Like always asking about our plans for the day, give us recommendations about food or trips. That's the customer service I'd always like to have. Even most of people in Vietnam don't speak English very well but in this hotel you definitely won't have any language barriers!

Alex, Germany

Best hotel in Hanoi

Best hotel in Hanoï! Great location! The staff is one of the most helpful we ever met in Vietnam. The facilities and very convenient, the bed is comfortable and the shower very clean. The check in and check out are fast and the invoices are very honest !

Tarek, Belgium